Shipping policy

Shipping Policy – FA Mart

At FA Mart, we are committed to delivering your kitchen and home essentials safely and on time. Please review our shipping policy to understand how your orders are processed and delivered.

1. Shipping Partner

  • We proudly partner with PostEx as our official courier and logistics service provider to ensure secure and reliable delivery across the country.

2. Delivery Timeframe

  • Standard delivery takes within 5 working days from the date your order is confirmed and dispatched.

  • Delivery times may vary slightly during peak seasons, holidays, or due to unforeseen weather conditions, but we always strive to get your order to you as quickly as possible.

3. Order Tracking

  • Once your order is dispatched via PostEx, you will receive a tracking number or update via SMS/WhatsApp/Email, allowing you to track your shipment in real-time until it reaches your doorstep.

4. Shipping Charges

  • Shipping fees (if applicable) will be calculated and displayed at checkout before you complete your order. From time to time, we may also offer free shipping on special promotions.

5. Delivery Address & Contact

  • Please ensure that your delivery address and active phone number are provided correctly at checkout. PostEx delivery riders will call you prior to delivery to confirm your availability.

If you have any questions regarding your shipment or need assistance with your order, feel free to contact us at:

  • Email: shopfamart@gmail.com

  • Phone / WhatsApp: +923174947898